Payment Policy
This Payment Policy outlines the terms and conditions for all payments made on our website at https://thelampshop.shop (the "Site"). By placing an order, you agree to this policy.
1. Accepted Payment Methods
We accept the following forms of payment:
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Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
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Other Payment Methods Apple Pay, Google Pay
All payments are subject to validation checks and authorization by the payment provider. We are not responsible for any fees or charges that may be applied by your bank or card issuer.
2. Pricing and Currency
All prices listed on the Site are in U.S. Dollars (USD).
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product without notice at any time.
The final price of your order will be displayed during the checkout process and will include any applicable taxes, such as sales tax or VAT, as required by law.
3. Order Processing and Confirmation
Once you complete a transaction, you will receive an order confirmation email. This email serves as your receipt and confirms that your payment has been processed. Please check your spam folder if you do not receive it within a few minutes. If you still don't see it, please contact us.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
4. Payment Security
Your security is our top priority. All payments made through our Site are processed by a secure, third-party payment gateway, Visa, MasterCard, American Express, and Discover.
We do not store your full credit card details on our servers. The payment processor encrypts your data to ensure that your financial information remains private and secure.
5. Billing Errors and Discrepancies
If you believe there has been a billing error or discrepancy with your order, please contact us immediately at info@thelampshop.shop. We will investigate the issue and work to resolve it promptly.
6. Order Cancellation
Orders can be canceled only if they have not yet been shipped. Once a shipping label has been created or the product has been handed over to the carrier, the order cannot be canceled. Please refer to our Your Refund Policy Page for information on returns and refunds.
7. Contact Us
If you have any questions or concerns about our Payment Policy, please contact us at:
Phone: +1 8063913973
Email: info@thelampshop.shop
Address: 13447 North Central Expressway #202. Dallas, Texas 75243 United States
Customer Support: Monday to Friday (09:00 AM to 05:00 PM)